Privacy Policy

1Privacy Policy

Vertex Support Services Pte. Ltd. values your privacy and is committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing our website, you acknowledge that you have read and understood this policy.

Information We Collect:
We may collect various types of information to provide and enhance our services, including:

  • Personal Information: This includes data that can identify you, such as your name, email address, phone number, and other contact information.
  • Non-Personal Information: This includes data that cannot be used to identify you, such as browser types, operating systems, and other technical data collected automatically when you visit our site.
2How We Collect Information

We collect information in several ways, including:

  • Direct Interactions: You may provide us with personal information directly when you fill out forms, send us emails, or engage in conversations with our team.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our website. These technologies help us understand how you use our services and improve your experience.
3Why We Collect Information and How It Will Be Used

We collect your information for various purposes, including:

  • To Provide Services: Your information helps us deliver our services and respond to your inquiries.
  • To Improve Our Website: We use feedback and analytical data to enhance our website's functionality and user experience.
  • To Communicate with You: Your information allows us to contact you regarding your inquiries, updates, or promotional materials that may interest you.
  • To Comply with Legal Obligations: We may use your information to meet legal, regulatory, or compliance requirements.
4Cross-Border Data Transfer

Your information, including personal data, may be transferred and maintained on computers located outside of your state, province, or country, where data protection laws may differ from those in your jurisdiction.
By providing your personal information, you consent to this transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

5Security of Data

We take the security of your information seriously.
Your personal data is hosted securely using modern technologies, including SSL encryption, to prevent unauthorised access, use, or disclosure.
While we strive to implement commercially acceptable means of protecting your information, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

6Data Storage Practices

We are committed to protecting your data and maintaining its confidentiality.
We implement a range of security measures, including:

  • Conducting regular security audits to assess our systems and practices.
  • Employing organisational measures to limit access to personal data to personnel who require it to perform their job functions.
  • Maintaining vigilance against potential vulnerabilities and threats to data integrity.
7Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with our legal obligations.
When your information is no longer needed, we will securely delete or anonymise it.

8Third-Party Services

We may employ third-party companies and individuals to facilitate our services ("Service Providers"). These Service Providers may have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9Links to Other Websites

Our website may contain links to third-party websites that are not operated by us.
We have no control over the content, privacy policies, or practices of any third-party websites.
We encourage you to review the privacy policy of each site you visit.

10Changes to This Privacy Policy

We may update our Privacy Policy from time to time.
We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes.

11Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@vertexsupportservices.com.
Thank you for trusting Vertex Support Services Pte. Ltd. with your personal information.

We appreciate your support and look forward to serving you!